Consultation Information
If you have been referred to Edinburgh Dental, this consultation form will provide you with all the information needed to come and visit us for your first appointment. If you do need to cancel or reschedule your appoinmtent with us, we respectfully ask that you let us know at LEAST 48 hours before your appointment so that we can offer the available slot to other patients who may be waiting for an appointment. Edinburgh Dental Consultation Information
Medical History Questionnaire
Each and every patient must complete a Medical History Questionnaire when joining our practice. You will be asked to complete a new form annually to make sure that any changes to your medical details are noted in your dental patient file and that we are kept up to date with anything that may affect how we provide your care.
To save time, you can download this form, complete it at home and bring it along to your appointment. Edinburgh Medical History Questionnaire
Sedation Information
At Edinburgh Dental, we know that you may be anxious about having dental treatment. We aim to provide you with high quality dental care in a relaxed and comfortable environment and for some people, this may involve having dental sedation to help them feel at ease during treatment. Please click the link to read more about what to expect with dental sedation. 1 - IV Sedation
Complaints Policy and Feedback
We do our best to provide you with an outstanding experience at Edinburgh Dental at each and every visit however we are human and we know that sometimes things do go wrong. We promise to do our best to resolve any complaint you may have and will provide you with details on who to contact, if for some reason, we are unable to resolve any issue to your satisfaction.
Feedback is very important to us and we welcome your comments and suggestions, good and bad, on how to improve our services as we take pride in knowing that our care is second to none. Edinburgh Dental Complaints Procedure
Our qualified clinical team are regulated by the General Dental Council and more information can be found here: https://www.gdc-uk.org/
Data Protection
Edinburgh Dental take your privacy very seriously. If you have any concerns about the data we hold on you, please do contact us for further information. Data Protection Policy Edinburgh Dental
Payments: Before you commit to a dental treatment plan, we will write to you detailing exactly what we plan to provide for you and this will include full costs for each treatment option offered. We aim to be as clear and transparent as possible with regards to our fees and if anything changes throughout the course of your treatment plan, it will be fully discussed with you to ensure your full understanding and satisfaction before proceeding any further.
We accept cash, cheques, most major credit and debit cards and we can also arrange to accept payment via BACS if requested.
Dental Insurance: You may be a participant in a private dental health care insurance programme which could help to cover some or all of your treatment costs. Please do contact your dental insurance provider to find out if your proposed treatment is covered.
We are delighted to help in any way possible and we can providing comprehensive cost breakdowns for you to submit to your insurers for approval meaning that all you have to do is sit back and relax.